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Token Expired

Updated over a week ago

Academic users can get free research access to our platform in 6-month periods.

If you sign up with a valid email from an accredited educational institution and meet our eligibility requirements, we grant you a global license with access to all data for 6 months.

After the 6-month period ends, your access token expires automatically. To continue using the platform, you’ll need to request a renewal by contacting our team.

Renewal eligibility

Renewals are intended for active academic research use.

You should request a renewal only if:

  • You are still affiliated with an accredited educational institution

  • You are using the data for non-commercial research or teaching

If you no longer meet these criteria, no action is needed. Your access will remain expired.

Requesting a renewal

If you’re eligible, contact our team with:

  • Your academic affiliation

  • A short description of how you use the data

We review renewal requests manually.

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